Dundee Citizens Advice BureauRegistered

The advancement of education by providing clients with information, clarification and understanding of legislation and their legal rights andresponsibilities. Thereliefof those in need by assessing clients' entitlement to welfare benefits, by providing assistance in claiming benefits and by assisting them to appeal against refusal to benefits and by doing so ensure theydo not suffer from poverty. The advancement of civil andhuman rights . by ensuring that people do not suffer through ignorance of their civil and human rights and by taking such actions as are intended to redress the situation and redress wrongs andrestore justice. Advancement of health by providing a comprehensive advice service which deals with all aspects of clients' problems and alleviates the injury, stress and anxiety caused by unsolved problems. Advancement of community development, by recruiting, training and developing local citizens to be volunteers in and for the Citizens Advice Bureau who in tum assist members of the public in their community and in doing so contribute to the development of their community.