The VanDyck Foundation

Meal Box Delivery Program Recipients of the Fresh Food Weekly program could pick and choose meal box food items they did and did not want to receive in each biweekly meal box delivery. Recipients did this by submitting an online Food Order Form for each meal box they received. Once program recipients filled out their food order form it was received in a chart which could be downloaded to a CSV file and uploaded to a spreadsheet. An automated email from Wix was also generated after recipients submitted their biweekly food order forms. Another email was triggered to Leah’s phone and listed each recipient’s food order in written form. On the morning of each delivery day our volunteers would go pickup our wholesale orders or bulk donations and bring them to our operating facility (a church basement). This location could also be called a fulfillment facility since it's where all the food is brought to be individually packaged (if needed) and packed into individual meal boxes to be picked-up by volunteers and then delivered to program recipients. We started creating plan-o-grams to ease the drop-off of bulk orders from pickup volunteers. On the morning of delivery days volunteer pickup drivers could easily view the plan-o-gram to find out where they should put the food after they picked it up and arrived with it at the fulfillment space (the church basement). Implementing the plan-o-gram ended up reducing a significant amount of unnecessary heavy-lifting. Additionally the use of table signs indicating which food item to be placed on it also helped make the process of dropping off the bulk food easier for the volunteer pickup drivers. Once food was picked up from suppliers and brought to the church it was placed strategically around the fulfillment room in the same order the food was listed on the ‘Packer Food Order Form’. When food is sourced in bulk it sometimes requires labour support to re-package it into smaller individual portions or just to package