Pakenham & District Hospital Incorporated

We are an aged care facility. Responsiveness To respond to the needs of the client we will focus on the delivery of timely and flexible services. Individuality To respect each person s independence and choice, and so maintain a sense of self dignity. Fairness To provide equity of access in a nondiscriminating environment. Honesty Through our transparency, we will achieve the highest level of openness in all dealings. High Standards To deliver high quality care in a quality management framework. Accountability The organisation is ultimately responsible for its decisions and actions. This includes all members of the organisations.