Health Care Consumers Assoc Of The A.C.T. Incorporated

We were able to improve the safety and quality of health services in the following ways: Supporting consumer representatives to participate in health service planning and delivery, and monitoring the quality and safety of services. Providing consumer input into health policy and service improvements. Conducting consumer research in different areas of the health system to identify gaps and improve services. Maintaining the Canberra Health Literacy Network website . This is a central point for health literacy information, resources, and training for the ACT. It has information for consumers, and for people who work for health and community services. Providing health literacy training to community workers. Running health literacy and health promotion sessions for the ACT community to increase their knowledge of health services, their rights, how to be active in their care, and navigate the health system. Providing health promotion advocacy and information to the ACT community